(03) 8905 1904              Book Online            3/418 Princes Highway, Narre Warren VIC 3805            Mon to Fri: 8:30am - 5:30pm, Sat: 9:00am - 3pm           Facebook-f     Instagram   

Privacy Policy

1. Introduction
Narre Warren Family Dental Group ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or interact with our services. By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect
We may collect personal information from you in various ways, including when you visit our website, make an appointment, or communicate with us. The types of personal information we may collect include:
- Contact Information: Name, email address, phone number, and postal address.
- Health Information: Medical and dental history, treatment records, and other health-related information necessary for providing dental services.
- Payment Information: Billing details and payment history.
- Website Usage Information: Information about your interactions with our website, including IP address, browser type, and pages visited.


3. How We Use Your Information
We use your personal information for the following purposes:
- To Provide Dental Services: To schedule appointments, provide dental care, and maintain treatment records.
- To Communicate with You: To send appointment reminders, respond to inquiries, and provide updates on our services.
- To Process Payments: To manage billing and payments for our services.
- To Improve Our Services: To analyze website usage and improve the content and functionality of our website.
- To Comply with Legal Obligations: To fulfill our legal and regulatory obligations, including maintaining accurate medical records.


4. Disclosure of Your Information
We may disclose your personal information to third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as IT support, payment processing, and marketing.
- Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to a court order or regulatory request.
- Health Professionals: With your consent, we may share your health information with other healthcare providers involved in your treatment.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the new owner.


5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes implementing technical, administrative, and physical safeguards to secure the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Access and Correction
You have the right to access and correct the personal information we hold about you. If you would like to review or update your information, please contact us using the details provided below. We will take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date.

7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our site. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our website.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review our Privacy Policy periodically.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at hello@narrewarrenfamilydentalgroup.com.au